This is a guide on how to log into your Plexus homepage account, troubleshoot login errors, and reset your password.
To reset or update your account password, view My Account: Updating/ Reset Password
Signing into my Plexus Account
Steps to log into your Plexus Account.
Step | Action |
1. | |
2. |
Click Login (next to the "person" icon). |
3. |
Enter your email address in the Username field. |
4. |
Enter Password. (Use the Reset Password link if necessary.) |
5. |
Click Login. |
Troubleshooting: Errors when Logging In
Here are the most common solutions to login errors.
Error | Solution |
Typing Error |
Verify that the password typed is your correct password by selecting the view eyeball and verifying the password. |
Web Browser Autofill | If you save your password using your web browser, make sure this password is updated with your most current password. |
"Forgot Password” email not received |
The email may have been routed to the spam folder.
|
The email was not delivered |
Make sure Email from Plexus Worldwide is not blocked. Some Email Service Providers block messages they classify as “spam” (AOL, for example). |
Mobile email and expired links | Gmail and other mobile emails may group messages and make it difficult to find the most recent message. Verify that the Reset email selected it the most current message in the String and not a previous message with an expired link. |