Replacing an Order
If there was an issue with an order, such as missing items or incorrect items, customers and Brand Ambassadors can request a replacement.
To Request a Reshipment, Click here
Shipping Options and Timeframes
Once a payment is processed as “Complete”, the order fulfillment and shipping times in the table below apply.
Weekends and Holidays:
Any order placed on a weekend or holiday will begin the fulfillment process on the next business day.
| Method |
Order Fulfillment |
Shipping |
| Standard | 1 Business days | 3-7 Business Days |
| 2-Day Air | Orders placed before 12 p.m. EST: same day | 2 Business days |
| Next Day Air | Orders place after 12 p.m. EST: same day | 1 Business days |