Plexus® Emerald, Sapphire and Diamond 2020-2021
Convention Rank Recognition Program
Qualification Period: May 1, 2020 - April 30, 2021
- Achieve the rank of Emerald in the qualification period and receive an invitation to join
us on stage as Group One Emeralds.
- Achieve the rank of Sapphire in the qualification period and receive an invitation to join
us on stage as Group One Sapphires.
- Achieve the rank of Diamond in the qualification period and receive an invitation to join
us on stage as Group One Diamonds.
Those who have been paid as Emerald, Sapphire or Diamond at least once from July 1,
2017 to April 30, 2021 will receive an invitation to join us on stage as Group Two for their
Highest Achieved Rank.
Please note: Jewels who have not had a “paid as” rank of at least Emerald since July 1,
2017 will be excluded from the 2021 Convention Rank Recognition Program. Which
includes, rank recognition, crystal award, swag, rooming, travel benefits, VIP seating and
hospitality, brand recognition etc.
What are the different registration pricing options for the Virtual Convention?
- $119 USD Includes Convention ticket, registration kit, and physical cut out of yourself in our audience. (*cutout will have a picture with Tarl & Alec, cutout will be mailed to you after convention) Only 1,500 spots available at this price.
- $89 USD Includes Convention ticket and registration kit
- $49 USD Includes Convention ticket
Frequently Asked Questions
When is the registration deadline?
The registration deadline for the $119 and $89 pricing options is March 26, 2021. The registration deadline for the $49 pricing option is June 15, 2021.
*Please note registration deadlines are subject to change as the different options can sell out prior to the registration deadline.
I was already registered for Convention prior to the virtual announcement, what happens with my registration?
If you previously registered for convention you either registered at the $89 or $119 price, your registration will automatically be transferred to the new corresponding option of the same price.
- $119 USD Includes Convention ticket, registration kit, and physical cut out of yourself in our audience. (*cutout will have a picture with Tarl & Alec, cutout will be mailed to you after convention)
- $89 USD Includes Convention ticket and registration kit
I originally registered for $89 or $119 before the event became virtual but would like switch to a different registration option, how do I change and receive a refund if applicable?
Please email us at events for you request with the subject line “Convention 2021 Registration Change” include your name, email, Convention registration confirmation number and the registration option you prefer.
*Please note once your request is emailed in you will not be able to change back if the registration option has sold out.
How long will it take to process my partial refund once my request is submitted to change my registration option?
Please allow 7-10 business days for your refund to process once you receive confirmation that your request was received.
Can I transfer my Convention registration to another person?
Yes, please note registration transfers must be made directly by the registrant, following the instructions provided in the FAQs below. Registration transfers will NOT be processed for this event past the May 15, 2021 deadline, no exceptions.
How can I transfer my Convention registration?
To transfer your Convention registration to another guest please log back into your registration. Go to the “More Options” button and select “Transfer Registration” from the drop down to provide the name and email of the new registrant. They will receive a confirmation email and they will need to log back in to update all other registration details.
When is the refund deadline for registration cancellations?
The registration refund deadline is May 15th, 2021.
How can I cancel my registration?
To cancel your registration, you must log back into your registration using your email and confirmation number when you click on "Already Registered". Once you are logged in select the "Unregister" button to complete the cancellation. Please note May 15, 2021 is the last day to cancel for a refund. Please allow 7-10 business days for your refund to process once back to the original form of payment.
Where will my registration kit be shipped to?
Your registration kit will be mailed to the address provided on your registration. Please note all address updates must be done by April 1st, 2021 and no registration kits will be reshipped if the incorrect mailing address is provided.
How do I update my registration kit mailing address?
To view or update your registration address you must log back into your registration using your email and confirmation number when you click on "Already Registered". Once you are logged in select the "edit" button to make any changes. Please note all address updates must be done by April 1st, 2021.
I booked a hotel at one of the Plexus host hotels in Las Vegas how do I cancel my reservation?
Plexus has notified the hotel and your reservation will be cancelled automatically and a refund will be processed back to the original form of payment within 7-10 business days.
I have waited the allotted time frame and I have still not yet received a refund for my hotel reservation, what do I do?
Please visit https://totalrewards.custhelp.com scroll down to the bottom and click “send us an email” to submit an inquiry with the hotel billing department.
Will there be closed captioning available?
Close captioning will be available for the virtual event.
Will there be Spanish and French translation?
Yes, you will be able to select your language option when watching the virtual event.
If I have a question not listed above, who do I contact?
Please email email@example.com for more information regarding the Convention events.